Paypal Siding With Seller

I had paypal side with a seller who sold me a handbag and he stating that it was in excellent used condition and once i received the handbag it had big holes and fraying on the side and paypal sided with the seller.

Paypal siding with seller.

Jacket was new and in mint condition. Seller lied to paypal and told them the jacket had an oil stain on it. What paypal seller protection doesn t cover. Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud.

This is the address paypal has on file for the customer and in most cases the buyer must verify and back it with a bank account or credit card. Disableduser221376 on 07 09 2017 20 24. I m a long time ebay seller with 100 feedback. I still left negative feedback and i am happy that i did not pay that much for the handbag.

Bought an item from a eastern european country off ebay turned out to be a chinese fake after opening a case was instructed by paypal to send the fake item back which is illegal out of my pocket and trust someone who they agreed sold me a fake item. Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described. So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies. Seller sent me an email in the spirit of xmas they would refund if i sent jacket back minus shipping.

I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund. Paypal is just a payment processor pass through. Say the buyer ordered a pink scarf but received a green one instead. Paypal sided with the seller and seller got both the jacket and my 219 99.

Paypal chargebacks can cost ecommerce sellers time and money. First sellers should only ship items to the address paypal provides. Paypal siding with seller of fake counterfeit items. Paypal offers sellers a certain level of protection from fraudulent purchases if they follow their seller protection rules.

Seller protection doesn t cover buyer claims for items received that are significantly not as described snad. Seller protection for merchants. Sent jacket back in same box it arrived in. If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal.

When it comes to transaction disputes paypal is known for siding with the customer. Go ahead set up shop. We know selling online securely is a challenge for merchants. We ve got your back set up paypal merchant account.

In other words what the buyer received doesn t match what they ordered. The process can also tie up funds and impact cash flow. 7 mar 2 2011. But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company.